Cancellation & Refund Policy
Simple, fair, and transparent — we believe in honest travel.
Last updated: June 2026
Refund Schedule
The following refund rules apply to all tour bookings made on varanasilocalguide.com
24+ hours before tour
100% Full Refund
Cancel anytime more than 24 hours before your scheduled tour and receive a complete refund.
4–24 hours before tour
75% Refund
A 25% cancellation fee applies for late cancellations between 4 and 24 hours before the tour.
Under 4 hours before tour
No Refund
Cancellations made less than 4 hours before the tour start time are non-refundable.
No-Show
No Refund
Guests who do not appear at the meeting point at the scheduled time will not receive a refund.
Cancelled by Varanasi Local Guide
100% Full Refund
If we cancel your tour for any reason, you will receive a complete refund within 5–7 business days.
How to Request a Cancellation
To cancel your booking, please contact us via WhatsApp with your booking reference number. We will confirm your cancellation and process any applicable refund within 5–7 business days to your original payment method.
WhatsApp Us to CancelAdditional Notes
Refunds are issued to the original payment method only and may take 5–7 business days to reflect.
In case of extreme weather, natural disasters, or government restrictions, we offer free rescheduling or a full refund.
We reserve the right to cancel or modify tours for safety reasons. Full refunds will be issued in such cases.
Group bookings of 5 or more people may be subject to separate cancellation terms. Please contact us before booking.
Partial cancellations within a group booking are handled on a case-by-case basis.
Questions about our policy?
Email: varanasilocalguide@gmail.com
WhatsApp: +91 9565194075